Boys & Girls Clubs of Clifton, NJ

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Frequently Asked Questions

How do I enroll a new child in the program?

Step 1: Choose Profile from tabs on top of site and select Add Member
Step 2: Answer questions regarding new child
Step 3: Select Enroll Now or go to Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose Manual Pay or Auto Pay
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Choose frequency of payments
  • Hit Continue to Payment Options
Step 4: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
You have enrolled your child
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How do I enroll an existing child in a new service?

Step 1: Choose Enroll Tab from top of website or from the User Account on top left side of website.
Step 2: on Member Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose manual payment or auto payment
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Choose frequency of payments
  • Click Continue to Payment Options
Step 3: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
You have enrolled your child
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How do I change/update information about my child?

Step 1: Choose Profiles and then Members from top of website, and select the child you want to update
Step 2: Choose the tab with the information you want to update
Step 3: Choose Edit This Information at below the information
Step 4: Edit the information you want and click Update this Information
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Which Unit should I choose for my child?

The location you want to select is where your child will be  participating the majority of his/her time. This is typically where your child will be most of the time.
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How do I withdraw my child from the program?

Step 1: Go to Financials Section and select Services
 
Step 2: Identify the Child and Service you want to Withdraw
 
Step 3: Click on the Withdraw button for that service
 
*Please note that you will have to withdraw from each service separately for each child.
 
*Please also note that refunds will only be given if you withdrawal at least 1 day before the first day of swim class. After the first day, no refunds will be given. A $10 registration fee will be refunded from all refunds.
 
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